Frequently Asked Question

What information is required for a Construction Progress update?

Please provide:

• Property name
• Construction progress details
• Progress date
• Final English content
• Final Chinese content
• Any relevant supporting files

The progress date should follow this format:

*Estimated date subject to change. Updated as at 1 July 2026. This page will be updated monthly.

*以下指标性日期可能更改。于2026年7月1日更新。本网页将每月更新。

How do I submit a Construction Progress update ticket?

1. Create a new ticket in osTicket.
2. Select Submit Request for CDL Homes as the Help Topic.
3. Select Maintenance as the Department.
4. Assign the ticket to Blackbird Media.
5. Add the required information and supporting files.
6. Review and submit the ticket.

Which Help Topic should I select?

Select Submit Request for CDL Homes.

Which Department should I select?

Select Maintenance.